As Leah was about to take off (on her changed AND delayed flight) from Ft. Lauderdale, she heard this loud sound on the left side of the plane... The flight attendant quickly got on the phone and asked what the sound was... THE THING THAT STEERS ON THE LEFT SIDE OF THE PLANE FELL OFF! What the hell!! 2 minutes later, they would have had to crash land the plane! They had to be pulled back to the gate cuz' the plane couldn't manuver itself back. Geez!

I told Leah American Airlines needs to kiss her ass. Needless to say they just lost a couple of customers today.